FAQ's

get your all queries here
About Easytrade

Easytrade is a platform that connects homeowners with local service professionals for various needs, including home improvement, repairs, and maintenance.

Homeowners can post their service needs directly to the job board after filling out a brief questionnaire detailing the general scope for their desired project. Up to five contractors can purchase the lead, after which the homeowner's contact information is released, allowing contractors to respond directly.

A lead refers to the general desired job of the homeowner that is communicated to the service professional. This information helps contractors decide whether the job is suitable for their capabilities.

Easytrade offers a variety of services including home repairs, remodeling, cleaning, landscaping, and more.

We regularly update our listings and reviews to ensure that the information remains current and accurate.

Yes, you can search for service professionals in different locations by entering the desired area in the search bar.
Membership

You can update your profile information by logging into your account and navigating to the account settings. If you need further assistance, our support team is here to help.

If you're a service professional and want to be listed on our platform, visit the homepage, select "Register," and follow the prompts.

You can delete your account or manage your email preferences through the account settings. For further help, please contact customer support.
Pricing and Payment

Yes, simply provide details about the service you need, and up to five professionals will send you their quotes.

Browsing the website and searching the job board is free. Some premium features or services may have associated costs, for example, no contact information is visible to anyone until the “lead” has been purchased by the service professional.

This means that the service professional is interested in completing the job specified. Once the “lead” has been purchased, the contact information of the homeowner, along with their preferred method of contact, is released to the contractor.
Ratings and Review

After your service is completed, you will receive an email invitation to leave a review. You can also leave a review by visiting the professional’s profile on our website.

No, each new posting is subject to the process which involves repeating the process of Easytrade.
Pro Certification and Screening

Yes, all service professionals are required to create an account. From there, we verify the credentials and background of all service professionals before they are listed on our platform.

It is to the discretion of the users to vet the hired service professional from the contractors in discussion with.

Read reviews, check ratings, and compare quotes to determine if a professional meets your needs and expectations.

Provide detailed information about the scope of work, project size, and any specific requirements or preferences.

Check the professional’s reviews, ratings, and credentials. Additionally, ask for references or previous work samples if needed.
Support

If you encounter any issues, please contact our support team. We will assist you in resolving the problem or connecting you with the appropriate professional.

You can reach our customer support team via email, phone, or through the contact form on our website. We’re here to assist you with any questions or concerns you may have.

Yes, if you experience any issues or encounter inappropriate behavior, please report it through our website. We take such matters seriously and will investigate accordingly.

You should contact the service professional directly to discuss any changes to your appointment. If you need further assistance, you can also reach out to our support team.

Contact the service professional to address your concerns. If the issue is not resolved, reach out to our customer support for further assistance.

We welcome your feedback through our contact form, surveys, or by reaching out to our support team.

Report technical issues through our support team or contact us via email with details about the problem for assistance.
Security and Account Management

No. All personal information except name and general job information is held in private until the “lead” has been purchased. At this point, contact information is yielded to the service professional to begin the process.

Easytrade does not offer direct guarantees or warranties on services. It’s best to discuss any guarantees or warranties directly with the service professional before hiring.

Once the job has been posted, it is up to the service professional to directly contact the homeowner. Some professionals may offer project tracking features through their own systems.